Senior Software Support Executive

at Bond Personnel (view profile)
Location Dublin, Ireland
Date Posted September 25, 2016
Category Information Technology
Job Type Permanent (Full-time)
Salary Range €30,001 to €35,000

Description

Our client is an Irish company, specialising in Electronic Document Management with offices in both Ireland and the UK. They offer a range of powerful, flexible, scalable solutions to both small and large businesses.

The Role:
Due to continued expansion they are looking for an experience technical software support executive. The role will provide best in class technical support to key business customers and supply immediate resolution where possible. Customer base ranges from typical SMEs to major financial institutions. Excellent customer awareness is essential with the ability to deal with customers at all levels. This is a B2B support role.
Candidates should have an excellent understanding of windows operating systems, networks and server technology. Candidates must have strong SQL skills and knowledge of networks. Excellent people skills are essential.
Previous experience in a similar role is essential (3+ years). This is a superb opportunity for someone looking for an exciting career move as this opportunity will offer excellent prospects. The role offers varied responsibilities and may also include on site work from time to time.  Candidates should have a third level qualification in IT or related discipline.
CANDIDATES MUST BE BASED IN IRELAND WITH FULL EU WORK STATUS AND 100% FLUENCY IN ENGLISH (Native Level)