This Vacancy Has Been Removed
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This vacancy has been taken down from the site.
It is no longer searchable.
Reason: Position has been filled
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| Company |  Bond Personnel |
| Record Number |
13606 |
| Job ID | 00020881 |
| Salary |
see description |
| Preamble |
An excellent opportunity to join a company where you can make a difference in the way businesses are run. |
Job description |
Position: Customer Support Agent with German
Type: full-time and permanent
Location: Galway
Salary: €21,000 - €27,000, depending on experience
An excellent opportunity to join a company where you can make a difference in the way businesses are run.
The job:
- Act as first point of contact for clients who have technical issues with their software systems
- Assist your clients in a non-technical manner using a support portal, and escalate to the technical team when the problem cannot be resolved
- Recognise business opportunities from the contact with your clients and pass on to the appropriate department
The requirements:
- Spoken and written fluency in German
- A minimum of 1 year recent experience from a b2b customer service role
- Highly confident in the use of computer systems and comfortable working in an IT environment
- Excellent communication skills
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It is Essential
that the candidate has experience in any one of the following:
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| Essential experience |
Experience required |
| Call Centres |
6-18 months |
| Customer Service/After Sales Service |
6-18 months |
| Technical support |
6-18 months |
| | Business-level conversational fluency in the following languages is required | English, German | | Candidate application threshold | 60% |
| Location |
Galway |
| Commuter area(s)
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Galway city
Galway county (outside Galway city)
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| Job type(s) | Customer Service, Call Centres & Languages
| | THIS POSITION HAS BEEN TAKEN DOWN | |
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German Customer Support Agent (Permanent)