This job posting expired and applications are no longer accepted.

Customer Service Team Lead

at Bond Personnel (view profile)
Location Dublin, Ireland
Date Posted February 7, 2018
Category Customer Service
Job Type Permanent (Full-time)
Salary Range Not Disclosed

Description

We are currently looking to recruit a passionate individual with a proven track record in leading a world class team of customer service executives to deliver unbeatable customer satisfaction.

If you have previous relevant experience managing such a team, and are looking for an opportunity to make a real difference, then we would love to hear from you.

The Job.

  • Effectively manage team on a day to day basis.
  • Instil world class standards by effective mentoring and training of team.
  • Foster excellent communication between all stakeholders.
  • Handle all escalated queries as effectively as possible.

Requirements.

  • A minimum of 3 years relevant experience in customer service.
  • The highest communication skills.
  • Unquestionable core values in terms of customer service.
  • Experience with Microsoft Office products such as Word and Excel.
  • Excellent attentional to detail and self-motivation.

APPLICANTS MUST BE BASED IN IRELAND WITH FULL WORKING STATUS AND 100% FLUENT ENGLISH.