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Senior Network Operations Engineer

at Vista People (view profile)
Location Limerick, Ireland
Date Posted November 28, 2018
Category Technical and Engineering
Job Type Permanent (Full-time)
Salary Range Negotiable

Description

Job Title:          Network Operations Centre (NOC) Engineer – Level 2

Reports to:      NOC Manager

Job Type:          Full-time, permanent

Job Location:  Limerick

Job Start:          ASAP subject to notice period

Company profile

Our client is one of Ireland’s leading telecoms companies providing a wide range of telecoms services on a wholesale basis and are one of the main suppliers for fibre network services to the telecommunications industry in Ireland.

Job Profile

The Network Operations Engineer will be employed on a permanent basis to provide technical support to the company’s NOC team.

What you will do

  • Provide 2nd line technical support for the company’s Network Operations Centre team to resolve faults/events per customers SLAs.
  • Ensure customers are kept fully up to date with the status of notified incidents/queries as per SLAs
  • Mentoring of 1st line technical support engineers.
  • Provide timely completion of root cause investigations after fault scenarios.
  • Planning and execution of network change activities such as network configuration changes, platform migrations, software upgrades
  • Operational verification of new network infrastructure and platforms
  • Facilities Management – oversee the ongoing maintenance of the company’s facilities across the country
  • Change management approval and scheduling
  • Vendor/partner interaction and escalation handling
  • Participation in company emergency callout Rota
  • Additional duties as required

You will have

  • Minimum of three years’ experience in Network Operations Centre at Telecom operator
  • In depth knowledge of DWDM/Carrier Ethernet Services /IP/MPLS/Wireless, preferably specialized in one with a good grounding in the others. Knowledge of Voice or VoIP would be very beneficial as well.
  • Excellent communication skills with ability to build strong relationships with peer engineers internally and externally in customer and vendor organizations.
  • Good understanding of Co-location Build (Power, Aircon, batteries, BMS)
  • Good understanding of transmission and routing & switching network principles, including service and network build experience in those platforms
  • Excellent time management and organizational skills and exceptional attention to detail with an ability to multitask
  • High levels of flexibility, willingness to learn and develop and awareness of future trends in the telecommunications industry
  • Fluent in written and spoken English
  • Eligibility to work in Ireland

Nice to have

  • Familiarity with one (or more) of the following vendor platforms – Nokia (formerly Alcatel-Lucent), Juniper, Ceragon, Ciena, or Coriant (formerly Tellabs)
  • Experience testing or validating Carrier Network design and rollout.
  • Cisco/Juniper/Nokia - IP/Ethernet certification
  • Track record of successful technical project execution
  • Familiarity with ITIL framework

What’s on offer

The company offers excellent career prospects and a fantastic benefits package and the chance to develop your career with a leading Irish Telco company. The company is an equal opportunities employer

Salary & Benefits

Attractive salary plus excellent benefits